Discussed considering the relevance of the topic, which in modern manufacturing industries, due to the quality of products offered by some companies, has been made necessary a better integration of production systems, giving way to do this, the emergence of new methods of quality assurance. The introduction and adoption of the services quality assurance programs, has been lagging behind manufacturing, perhaps as much as a decade. Today more than ever companies, especially SMEs which are determinant in the Venezuelan case as a factor production must be identified more with production systems involving all required topics in order to ensure good quality. From here, which is expressed, that in a small company, most likely that the system is very effective, but informal and probably not documented. Therefore, it is necessary to establish, considering the quality system standards, which identify these traits that can help that the company consistently meets the requirements of its customers. Not they try to impose something entirely new. In other words, invites that pay attention to the relevance of determining effective, advantageous quality systems management.

Quality systems deal with the assessment of how and why things are done. Large number of small businesses are already doing many of the operations that specify standards, and thereby have a great possibility to export and compete. Since then, before this manifestation, it is probably necessary to explain does is important to count with? one?. Respect, is drawn, that some clients, both in the private sector and e! public, seek the confidence that can give that a small business has a quality system meet these expectations is a reason to have a quality system, there may be others, as: improve their coordination and productivity focus on your business objectives and the expectations of its customers achieve and maintain the quality of your product for the implicit and explicit needs of your customers confidence that the quality you are looking foris achieving and maintaining evidence to customers and potential customers.