The increase of the process control through the normalization of the work methods. Improvement in the attention and service to the client. Optimization of the circulation of internal information with clients and suppliers. Improvement of the processes; greater flexibility according to the needs of the company. Integration of enterprise processes. The systems of Workflow or job stream (BPMS Business Process Management Systems) not only approach people, processes and technology, saving time and increasing the productivity, but also that facilitate the automatization of the job streams between processes, integrating them in the company according to certain strategies.
*Ejemplo of electronic Management of expedientes* an important company of insurances with soothes in Valencia resorts to this system at the time of making agile the proceedings of management of the files of their personnel. With time, the department of Human Resources of this company is accumulated numerous and diverse documentation about its employees (labor contracts, losses, information of labor yield of the employees, labor climate, evolution of the performance ) and wants to manage this information agilely. First of all, it transforms all the documentation that it has in paper to digital format, captures by means of technology OCR all the necessary information of the files it turns and it to a format common able to be read and included by other programs and systems of the company, with the purpose of to make agile the proceedings demanded in each case. For example; if we needed to realise a labor report of a concrete employee of who we needed to recover different documentation it defines that it: its effectiveness and productivity, its assertiveness, its ability to work in group, its yield, its attitude before certain works a correct policy of Human Resources requires of a good file of the files of labor life, properly documented, updated and controlled. It has diverse Solutions for the Electronic Management of Files and documents in the market. The selection not always is easy, is accustomed to can affect processes of business already established, for this reason, him election of a solution that adapts to its needs is essential. Original author and source of the article
As much wanted to differentiate the user of the consumer who made use in art. 275 of the EC n 19/1998 on the necessity of protetiva law of the user, although the existence of protetiva law of the consumer (Law n 8,078/90)? Code of Defense of the Consumer? CDC. To deal with diverse form the external customer due to absence of freedom of choice of the used service does not only have direction, therefore instead of protecting the citizen it would be admitting that the State and the city deal with to it as a mere user who must content itself with that and the form that offered to it. It does not have doubt that the introduction of the customer concept represents a change in would reengenharia x quality In the Management of Quality to the Attendance directed toward the State Public Agencies in the City of Teresina – Pi, is important and positive in the organizacional culture of the public sector. But ' ' who is the customer in the public sector? ' ' This questioning, easily equated and decided for the companies whom a vision of satisfaction of the customer to the attendance in the agency public State of the city of Teresina searchs with conformity? Pi. The feeling of approval of the customer is understood for satisfaction who only occurs when it is taken care of, at least, of the form as it waited. The related term customer and type of necessities or yearnings it do not take in account the dimensions of equity, responsibility and public good, being this insufficient concept clearly to represent the paper of the citizen. Citizenship backwards in its bulge an active and dynamic concept, one way of double hand for where they pass through right and duties. Under the citizen approach, the user of the public services starts to have rights that go much beyond those of the consumers.
Taking in account the contribution that the school can give for, the knowledge and interpretation of the reality, in the direction to form citizens, therefore soon the rising, the human being if relates with rules and values of the society where he is inserted. In the interior of the familiar group, it always has one or more people who if make responsible for the survival and the formation of its members. To the side of the family, other social institutions propagate and play a role in the moral formation and the development of attitudes. The constant presence of the medias of mass (television, radio, periodicals, magazines, propagandas of the most varied types etc.) in the public and private spaces, confer they a great power of influence and propagation of values, of behavior models. The education has active a practical aspect, of the social convivncia. In the society all educate permanently to all. As the individual does not live isolated, its education is continuous. Society without education does not exist, despite in the primitive forms it can lack the legalized education institutionalized (that it is represented there by the social rites).